Terms of Service

These terms and conditions constitute a contract between the client (you) and THIS WEBSITE.

Please read these terms and conditions carefully before placing your order with us, as these terms and conditions contain important information about ordering, processing, fulfillment and delivery of products, including limitations of liability.

If you do not understand these terms and conditions or if you have any questions, please email us and our customer service will be happy to assist you.

DEFINITIONS

The following definitions are used in these terms and conditions.

Delivery Address means the address to which the Goods are to be delivered, as set out on the online order form on the Website.

Delivery Agent means any third party shipping or delivery company designated by THIS WEBSITE.

Delivery Fee means the fees charged by the Delivery Agent for delivery of the Goods.

Goods means the goods offered for sale, described or displayed on the Website.

Law means any written rule or set of rules, including, without limitation, any law, regulation, order or rule, any public ordinance or law, any rule, regulation or provision of a governmental body, and any custom or policy that is recognized and executed by judicial decision.

Order means a request by you to purchase goods from THIS SITE in accordance with these terms and conditions.

Privacy Policy means THIS WEBSITE Privacy Policy found on the Website.

Returns Policy refers to THIS WEBSITE Delivery and Returns section found on the website.

Terms and Conditions means these terms and conditions, as amended from time to time.

Website Terms means the terms and conditions governing your use of the Website, in addition to these Terms and Conditions.

You or Your refers to you as the purchaser of goods from THIS WEBSITE in accordance with these terms and conditions.

COMPLIANCE WITH TERMS AND CONDITIONS

You agree to be bound by these terms and conditions when you submit an order.

PLACE AN ORDER FOR GOODS

You can place an order through the website by submitting the electronic order form on the website.

An order placed by you on the Website in the manner described on the Website is an offer by you to purchase goods at the price specified at the time you submit the order. You cannot withdraw the offer without our consent.

You acknowledge that all orders through the Website are for goods intended for personal and household use only and that quantity restrictions and non-commercial use may apply as indicated on the Website from time to time.

By completing the online order form, you agree to provide complete and accurate information about yourself (or your designated gift recipient) to enable the processing and delivery of your order. This information will also be used by the delivery agent to fulfill your order. 

You agree to obtain consent from the recipient of a gift by providing your personal data to THIS WEBSITE.

You can place orders on THIS WEBSITE if you are 18 years of age or older, have an active email account and a telephone number where you can be easily contacted.

You must check your order carefully before sending it to us. Once you have submitted your order, order cancellations or changes to the items in your order can only be made by agreement, unless otherwise required by law. However, we will allow you to return products in accordance with our delivery and returns policy.

An automatic order number will be provided to you when you submit your order to the website. The order number is required when you contact our customer service centre.

ACCEPTANCE AND REJECTION OF ORDERS

THIS SITE reserves the right to accept or reject your order for any reason at any time.

When we accept an order, it represents an agreement with THIS WEBSITE to supply you with the goods in accordance with the order and these terms and conditions.

We will notify you of such rejection and the reason for the rejection by email within five working days of the order being placed. THIS SITE WILL NOT BE LIABLE TO YOU FOR YOUR LOSS OR FOR ANY THIRD PARTY'S LOSS FOR REFUSAL OF AN ORDER.

Where we reject an order and your payment for the goods has already been processed, we will refund any monies you have paid to us in respect of that order and will use reasonable endeavors to process the refund within five working days. Receipt of your refund will depend on how long it takes your financial institution to complete the refund. THIS WEBSITE shall not be liable for any loss, damage, costs, expenses or damages incurred by you or any third party as a result of delays in processing your refund.

If we are unable to contact you in relation to your order under these terms and conditions using the contact details you provided during the order process after we have made reasonable attempts to contact you, we will reject your order in accordance with this clause.

AVAILABILITY OF GOODS

You acknowledge and agree that some products on the Website may from time to time be out of stock or unavailable and that we may not be able to fulfill all or part of your order. If this happens, THIS WEBSITE will contact you within five working days to arrange a full or partial refund. We will use reasonable efforts to process the refund within five business days. Receipt of your refund will depend on how long it takes your financial institution to complete the refund. THIS WEBSITE is not responsible for any loss that you or any third party may suffer as a result of delays in processing your refund.

We reserve the right to withdraw or suspend the sale of any property displayed on the Site, whether temporarily or permanently, at any time without notice. THIS WEBSITE will not be liable to you for any loss suffered by you or any third party as a result of withdrawal or suspension of availability in respect of any particular item.

Where your order is affected by an error on the website (for example in relation to a description of the goods, a picture, the price or otherwise) we will reject the part of the order which is subject to the error. If applicable , THIS SITE will continue to fulfill the remainder of your order in accordance with these terms and conditions. If you are not satisfied with the partial fulfillment of your order, you can return the order to us in accordance with our delivery and returns policy.

You acknowledge and agree that:

all photographs and images of the Goods displayed on the Website are for illustration purposes only and the sizes and dimensions of the Goods may vary in real life; you have read any applicable written description of the goods before submitting your order; the color of the products displayed on the website may vary slightly in shade in real life; where we provide size or other measurements in descriptions of an item (where applicable), it is your responsibility to ensure that the actual size of each item is suitable for your purpose before submitting your order.

PRICE AND PAYMENT

The price for an item is specified on the website.

THIS WEBSITE reserves the right to change or modify the prices of the goods on the website without prior notice, unless you have already submitted an order at a fixed price, in which case there will be no changes or modifications to the price (provided that the order yours is not affected by a price error) will apply.

In respect of any order we will charge you and you agree to pay:

the price (being the price at the time the order is sent); and the shipping fee (if applicable). 

You can pay for your goods using one of the methods specified in the online order form on the website.

You acknowledge and agree that any payment in connection with an order must be approved by THIS WEBSITE before the goods that are the subject of an order are dispatched. If your payment cannot be processed, your order will be rejected in accordance with these terms and conditions and you will be notified of this on the website. In the case of credit cards, you should contact your card issuer in the first instance to try to resolve any issues related to the use of your credit card, or use an alternative payment method to proceed with your order.

By paying or attempting to pay for the Goods, you agree that you have not engaged in any misconduct or breached any law.

You will receive a tax invoice by email when payment for your order has been processed.

THIS WEBSITE uses an encrypted payment gateway and a security certificate to secure payments. Although we take all reasonable precautions, we cannot guarantee the security of any transaction.